Gift Card Importer — Frequently Asked Questions

The supported fields are: code, initial value, balance, expires on, note . Column names are case-sensitive and any extras are ignored automatically.

BluePeacock Gift Card Importer automatically maps columns, date formats, and balance to match Shopify’s standard gift card structure.

BluePeacock validates each code before import. Duplicates or invalid entries are skipped, and every skipped record is clearly listed in the import summary. This ensures your Shopify store remains clean and consistent.

Imports of up to 10,000 gift cards typically run smoothly. For larger migrations (20,000–50,000+), Split the CSV into smaller batches and import these CSVs separately. Contact us for assistance if migrating from multiple sources or large datasets.

Shopify enforces API call limits to maintain store stability. BluePeacock uses intelligent batching and throttling to stay within these limits while maximizing speed. Each batch of requests is queued, retried on timeout, and resumed automatically to prevent partial imports.

Yes. BluePeacock performs a full dry-run simulation before writing any data. The dry-run parses and validates your CSV, checks for duplicates, formats, and potential conflicts — without creating any gift cards in Shopify. This gives you full visibility and confidence before import.

Every import job is tracked and resumable. If a batch fails due to rate limits or network issues, You can also re-run only failed rows without duplicating successful ones by using the same CSV file. This ensures your data is not lost and you can continue from where you left off. Before importing, the app will show what gift card row has issues and why.

No. Shopify does not support deleting gift cards.

Visit our Help Document for setup guides and troubleshooting. You can also reach support directly from your Shopify app dashboard — our response time is typically under one business day.